All ready-to-ship orders are generally sent within 3-5 business days. Orders are typically shipped via insured USPS priority mail.
To upgrade shipping (RUSH, UPS or FedEx) please contact me before you make your purchase. I am happy to accommodate you, if possible.
International orders are shipped via insured USPS mail.
All sales are final.
Please contact me within **3 days** of arrival if your order is damaged during shipping. Orders are carefully packed, but occasionally damage does occur. If it does please:
1. Immediately photograph the package, packaging, and the broken piece(s) exactly how they were when they arrived.
2. Save the pieces, box and packaging
3. Contact me ASAP and send me the photos.
4. A replacement will be sent to you as soon as possible.
I will not be able not be able to send to a replacement without photos of the damage. Because the work is handmade it cannot be replicated as an exact copy. Please allow up to 4-6 weeks for replacement to be shipped as a replacement might not be readily on hand.